BPO, KPO & Data Entry Services
We are a leading data entry outsourcing company with a large pool of highly competent data entry professionals who you can bank on for accuracy and speed. The affairs of each client are under direct supervision of Senior Managers and a experienced Team Managers.
Our Quality Assurance team further conducts quality checks to ensure 99.99% accuracy. As a reputed data entry firm, we offer BPO,KPO & data entry outsourcing services to all business verticals customized according to business needs and goals.
- Business Process Outsourcing (BPO):
- Customer Support: Handling customer inquiries, complaints, and providing assistance through various channels such as live chat, email, and phone.
- Order Processing: Managing orders, processing payments, and ensuring timely fulfillment of customer orders.
- Technical Support: Providing technical assistance for website-related issues, troubleshooting, and resolving technical queries.
- Content Moderation: Monitoring and moderating user-generated content on the website to ensure compliance with community guidelines and policies.
- Data Entry and Back-office Operations: Handling routine administrative tasks, managing databases, and ensuring accurate data entry.
- Knowledge Process Outsourcing (KPO) :
- Market Research: Conducting in-depth market research to gather insights on industry trends, customer behavior, and competitor analysis.
- Content Creation and Management: Developing high-quality content for the website, including articles, blog posts, product descriptions, and multimedia content.
- Search Engine Optimization (SEO) Services: Optimizing website content for search engines to improve visibility and drive organic traffic.
- Data Analysis: Analyzing website performance metrics, user behavior, and other data to make informed business decisions.
- Data Entry Services:
- Product Data Entry: Entering and updating product information on e-commerce websites, including product descriptions, prices, and specifications.
- Database Management: Ensuring the accuracy and integrity of databases by entering, updating, and validating data.
- Form Processing: Handling data from online forms, surveys, and other input sources and entering it into the system.
- Data Cleansing: Identifying and rectifying errors or inconsistencies in the data to maintain data quality.